PRIVACY STATEMENT

We promise never to send or share your data with any third party without your explicit consent.

The Floral Fox will only store your personal data and/or contact you in relation to your order unless you consent to marketing communications by completing our email sign up form.

This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of The Floral Fox website.

 

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store as part of the buying and selling process we collect the following personal information:

Name, address, gender, telephone number, email address and payment information.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission we may send you emails about our store, new products and other updates. You can withdraw your consent at anytime.

 

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information at any time by clicking the unsubscribe button on our news letter or by contacting us at thefloralfox1@gmail.com or mailing us at: The Floral Fox. 1 Church View, Kingstone, Hereford, HR2 9EU, United Kingdom

 

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

SECURITY

To protect your personal information we follow GDPR regulations to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure technology.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all requirements and implement additional generally accepted industry standards. We cannot guarantee absolute security.

 

COOKIES

Cookies are files with small amount of data, which may include an anonymous unique identifier.
Cookies are sent to your browser from a web site and stored on your computer's hard drive.
Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you please send us a subject access form to the email or postal address below.

There is not normally any charge for a subject access request. If your request is 'manifestly unfound or excessive' (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request as soon as possible but within one month of receiving it. Normally we aim to provide a complete response, including a copy of your personal data within that time. In some cases however , particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

To register a complaint or if you simply want more information contact us at thefloralfox1@gmail.com or by mail at The Floral Fox, 1 Church View, Kingstone, Hereford, HR2 9EU, United Kingdom.